TERMS & CONDITIONS OF REMOVAL
This guarantee is given by Budget Movers(A.B.N 40 583 969 613) of
P.O box 280 Glenhuntly ,vic,3163,Australia .hereinafter referred as “we” or “us”.
We provide Removals Service whereby we move directly door to door. And\or a Packing Service. We provide- labour, removals solutions , handyman skills , equipment and materials on an hourly rate\material cost basis. The customer or authorized representative referred as “you”.
You have the right to control time by preparing before the move or assisting with any part of the move.
Our guarantee for trade that we shall (at our cost) repair any damage CAUSED BY US to your goods or property, subject to the following conditions.
The main conditions are:
1. Customer must always be present on the job
It is agreed that no inventory of the goods being moved will be taken. The existing condition of any goods will be verbally agreed upon. In order to agree on these arrangements, you will ensure that You or Your authorized representative is present at all times during loading and unloading, in all situations. Where You or your authorized representative leave, for any amount of time, we will not repair, or compensate You for any damage.
2. Any damage must be reported before completion of the job
The existing condition of the goods are subject to verbal agreement You must inspect all the goods as they are loaded and unloaded any damage considered to have been caused by us must be listed in front of this document no claims will be accepted for any damage after we have left the site or property except if it’s been pre-packed by us ,damaged goods must be reported to us within 48 hours from the end of our service ,if any damage discovered the goods must be left as they found and NO further unpacking shall be carried out and we must be contacted immediately .
3. You must sign after completion of the services
At the end of our service this document MUST be signed by you in front of this document. Failure to sign this document will void this agreement of guarantee.
4. Damage caused by us
You have the freedom to control time by participate at any part of the move .
We are not liable for any damage that not caused by us.
5. Repair of damage by us
This guarantee limits our responsibility to repair the damaged goods, to near the condition prior to the damage may occur ,these repairs shall be arranged by us, no responsibility is accepted for any other losses whatsoever including any consequential loss or loss of value to the goods as a result of damage or repairs.
6. Option to compensate
In lieu of repairing goods we have option to compensate you. By paying you the agreed value of the damaged goods .if the value of the damaged goods cannot be agreed between you and us, than it shall be assessed by an independent valuer. Chosen between you and us, and then if we cannot agree. The Victoria law societyWill decide which value to respect .either yours ours or the independent valuer.
7. Valuable Items
You will provide written notice of items which comprise jewellery, precious objects, works of art, money, collections of items or any valuable equipment, and all items valued over of $2500, prior to the commencement of the removal.
8. Vehicle damage
Where the damage relate to or arises from the vehicle being damaged from road accident, collision of overturning, flood or fire, we are compensated by our insurance company ,the damage of the goods also compensated but only within the amount of our insurance payment.
9. Part of a set
Where an item is part of a set, pair or collection of items, then the repair will only be extended to that proportionate part to which the damage occurred, regardless of any impact that the damage may cause to the overall value and aesthetics of the pair, set or collection.
10. Excluded goods
This guarantee will not apply.
a) Identified risk, The condition of the item is such that damage to that item during any part of the move may be unavoidable. This is entirely at the discretion of your removalist team. This item will be listed on this document and this guarantee shall not apply to that item. We reserve the right to refuse to transport goods which may be damaged unless you sign a waiver.
b) Unknown risk, Where the damage arises from conditions or things which are not known to us. eg where damage arises due to lifted carpets or uneven footpaths or driveway surfaces or slippery surfaces caused by rain or vegetation or by extremely difficult accessibility in transferring items to and from the truck.
c) Unavoidable risk, where moving such an item as a pot plant or fish tank can cause unavoidable damage to that item due to the nature of that item. Thus all pot plants and the pots in which they are held are expressly excluded from any guarantee whatsoever.
d) Existing damaged items, Where scratches, tears or marks are made to an item which has existing scratches, tears or marks.
e) Electronic goods, Excluded where we have caused no external damage, as some items may develop unavoidable faults no matter how carefully handled.
f) Your own packing, Where the pre-packed goods have not been packed by Budget Movers
11. Payment withheld
This guarantee shall not apply where any or all of the payment due to us from you is withheld or not paid by clear funds.
12. Payment terms
Cash, company cheque.
13. Goods held in Lieu of payment
We reserve the right to seize, hold and where payment is not forthcoming, dispose of goods in lieu of payment.
14. Meal or Rest Break
Where the duration of a move exceeds 5 hours, We will be entitled to a 30 minute meal or rest break, for which no deduction will be made in calculating the duration of the move.
15. Trade Practices Act
The promise to repair (or compensate) provided by Us, is in addition to any rights that You may also have arising from the Trade Practices Act or similar legislation. Those additional rights remain to the extent that they cannot be excluded. To the extent that they can be excluded they are. Where they cannot be excluded then such rights and any remedies arising therefrom are modified to the extent permitted by law.
16. The law which governs this agreement will be the law of the State of Victoria.
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STORAGE
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